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TERMS AND CONDITIONS OF STANDARD RENTAL AGREEMENT
Placing Orders: Orders may be placed via e-mail at any time. Phone orders are accepted during CSS Rents’ regular business hours (8 a.m. to 6 p.m. local time). CSS Rents also offers emergency, after-hours service based upon a customer’s needs.
Rental Term: For equipment shipped via priority or early morning overnight service, or local deliveries and customer pick-ups requested to be scheduled for receipt by the customer before 12:00 p.m., the rental term begins immediately. For equipment shipped via standard overnight service, or local deliveries and customer pick-ups requested to be scheduled for receipt by the customer after 12:00 p.m., the rental term begins the next business day.
A daily rental rate is the 24-hour period after the rental term begins. A weekly rental rate is the seven consecutive calendar day period after the rental term begins. A monthly rental rate is the twenty-eight consecutive calendar day period after the rental term begins. The lowest rental rate is automatically applied based on how long the equipment is on rent.
Rental Termination:
Rental Cancellation: Any order confirmation canceled more than 24 hours in advance of the scheduled delivery/pick-up time will not be charged for the rental. Any cancellations less than 24 hours will be subject to a ½ day rental charge and all applicable shipping fees. Orders canceled the same day or after shipping or delivery will be subject to a full-day rental charge.
Shipping Methods: Unless otherwise specified, CSS Rents ships rental equipment by FedEx standard overnight service. Freight is prepaid and is added to a customer’s invoice. Alternatively, customer may provide a FEDEX or UPS account number when placing the order. USPS may not be used for shipping equipment. All orders are shipped FOB origin, and customers are responsible for all delivery and return shipping costs. Customers must return rental equipment by overnight service or will be billed additional rental charges for transit time. CSS Rents offers equipment deliveries and/or pick- ups via courier service, within the vicinity of a CSS Rents office for customers. Contact the local office for more details and the cost associated with a CSS Rents pick-up.
Equipment Condition: When delivered to a customer, CSS Rents rental equipment meets the manufacturer’s operating specifications. Upon receipt of equipment, the customer shall notify CSS Rents within 24 hours in writing if the equipment is not operating properly or is damaged in any way. No one, other than a CSS Rents representative, may perform repairs on the equipment. A customer may recalibrate the equipment or may return it to CSS Rents for recalibration.
Returns: CSS Rents reserves the right to evaluate the returned items to determine if a credit can be issued to the customer. Some items may not be returned once the customer takes delivery. Consumable items that are returned sealed, unopened, and unused, will be subject to a 20% restocking fee. Consumable items that are specially ordered, opened, used, damaged, or cannot be resold, may not be returned for credit. For purchased instrumentation that is returned, CSS Rents will charge a 20% restocking fee to the customer, unless defective. All returns and exchanges must be in original condition and include all accessories
Operation, Maintenance, and Repair: The customer shall supply trained operators for the equipment and shall insure that the equipment is operated properly and is not subjected to careless, rough or improper use. The customer shall be responsible for maintaining the equipment during the rental term, at their own expense, in the same condition as upon delivery, including all routine maintenance all factory recommended maintenance (if applicable). The customer shall not alter or modify the equipment without the written permission of CSS Rents.
Delivery, Redelivery and Risk of Loss: All risk of loss and/or damage to the equipment shall pass to customer upon delivery of the equipment by CSS Rents and shall remain with customer until the equipment is redelivered to CSS Rents at the redelivery location, regardless of how such loss or damage arises or occurs. Redelivery shall not be deemed to occur, and the rental period shall continue until the equipment is redelivered to CSS Rents in the same condition as the customer received.
Payment Terms:
Transportation: All transportation is deemed to be for the customer’s benefit regardless of whether provided or arranged by CSS Rents (in which event CSS Rents is merely the agent for customer), and all risk of loss and/or damage related to such transportation (including stowage, securing and transit) shall be within the risk of loss transferred to customer.
Inspection and Warranties: The equipment being rented is used and is being rented on an “as is” basis, with the customer having full opportunity to inspect the equipment, or having the equipment inspected for them by technicians of their choice, before this agreement is signed. Any recommendations and/or advice from CSS Rents is agreed to be informal and shall not create any warranty from CSS Rents, it shall remain the customer’s sole responsibility to determine the suitability of the equipment for the application intended by customer. IT IS AGREED CSS RENTS SHALL BE HELD TO NO OTHER WARRANTY OR REPRESENTATION WHATSOEVER AND SHALL SPECIFICALLY BE EXCULPATED FROM ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR PARTICULAR PURPOSE OR ANY OTHER WARRANTY WHATSOEVER, INCLUDING ANY WARRANTY THAT THE EQUIPMENT IS FREE FROM LATENT DEFECTS.
Liability and Indemnity: The customer shall be liable for all loss of or damage to the equipment during the rental term regardless of how caused and shall insure against such loss or damage as noted elsewhere in this agreement, and if such insurance fails to fully reimburse CSS Rents for loss or damage to the equipment within ninety (90) days, the customer agrees that it will fully indemnify CSS Rents. CSS Rents shall not be liable for any damages to the equipment or for any other damages whether by reason of faulty operation, failure of equipment or otherwise. The customer shall also be liable for all demands, claims, suits or actions for third-party property damage and/or bodily injury to any person or persons, and any other charge, expense, tax, loss, damage, claim or liability whatsoever, arising out of or relating to the equipment during the term of this agreement or involving its use pursuant to this agreement (other than caused by the sole direct negligence of CSS Rents), and the customer agrees to fully indemnify, defend, protect and hold harmless (including costs and legal fees) CSS Rents, its agents, servants, or employees, of and from all such charges, expenses, taxes, losses, damages, claims, suits or actions, including those from its own employees notwithstanding any immunity from suit pursuant to a compensation act.
Insurance: The customer at its sole cost shall procure and maintain the following insurance during the term of this agreement
Title, Ownership, and Liens: Title to all equipment and ownership of that equipment shall remain with CSS Rents throughout this agreement. The customer agrees that it will not impair such title, represent to any person that it owns or has ownership rights relative to the equipment, and shall not attempt to mortgage, pledge or use such equipment as collateral under any circumstances. The customer shall not remove deface or conceal signs and markings which identify the equipment as owned by CSS Rents and shall maintain such signs and markings. The customer shall not allow any levy, lien or encumbrance to be placed against the equipment, and shall immediately notify CSS Rents if any levy or seizure of the equipment is threatened or occurs.
Default: The customer shall be deemed to be in default of this agreement if any of the following circumstances occur.
No Consequential Damages: CSS Rents shall not, in any event, be liable, either in contract or in tort, for any consequential, incidental, indirect, special or punitive damages, including but not limited to loss of revenue, whether or not such losses are foreseeable or unforeseeable.
Customer Obligations: During the rental, customer will provide and pay for all consumable parts, batteries, and supplies required to keep the equipment in good condition and proper working order. The customer will notify CSS Rentswithin 24 hours if any of the equipment becomes lost, damaged, stolen, unsafe, or disabled. If rental equipment is lost, damaged, or stolen, the customer will be responsible for rental accrual through the date of notification and will pay for replacement (as determined by the manufacturer’s current list price) or repair, as the case may be. These replacement costs are billed separately to the customer. If the equipment fails to perform properly and needs to be replaced, CSS Rents will use reasonable efforts to find available replacement equipment in its inventory. CSS Rents reserves the right to refuse any rental equipment returned not properly decontaminated. CSS Rents may also choose to decontaminate equipment for a fee, which will be applied to the customer’s invoice. Photographs of damaged and/or not properly decontaminated equipment will be taken and emailed the customer(s). These costs are billed as a separate line entry to the customer.
Non-Assignability: At the option of CSS Rents, this Agreement shall bind the heirs, representatives, successors, or assigns of the customer. Customer cannot transfer or assign this agreement or any rights arising under this agreement to any person, party or entity. Any purported transfer or assignment of this obligation shall be void.
Consequences of Default: Upon default by customer: (a) CSS Rents’ consent to the Customer’s possession of the Equipment shall terminate and CSS Rents may, by its authorized representatives, without notice and at the Customer’s expense, retake possession of the Equipment and for this purpose may enter the site or any premises at which the Equipment is located; and (b) the Customer shall pay to CSS Rents on demand: (i) all Rental Payments and other sums due pursuant to the Preferred Supplier Agreement together with any interest accrued; (ii) any costs and expenses incurred by CSS Rents in recovering the Equipment and/or in collecting any sums due under the Preferred Supplier Agreement (including but not limited to, any storage, insurance, repair, transport, legal and remarketing costs). Customer acknowledges and agrees that the CSS Rents Terms and Conditions are incorporated in, and a part of, any contract between customer and CSS Rents relating to the equipment to be provided by CSS Rents. Customer acknowledges and agrees that it has read and understands the Terms and Conditions and accepts the same.
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